If the traveler waives the transport he will be entitled to a refund of the price paid for the not used service, with a 25% deduction of the ticket price itself.
The refund request must be anticipated and communicated within 12 hours from the scheduled departure time directly online by filling out the form below or by sending by fax to n. +39 0165 36 70 70.
Refund requests received after this deadline will not be accepted.
After this cancellation (online or by fax) the redemption request must be sent by post to: SAVDA AUTOSERVIZI VALLE D'AOSTA S.p.A. - Strada Pont Suaz, 6 - 11100 Aosta.
The refund request must contain filled in all its parts the form below "A REFUND".
In addition to the request by registered mail, please enclose:
- A copy of the travel document of which the refund is requested;
- A copy of the identity document;
- IBAN (including the BIC - SWIFT code if the account is abroad).
We will not refund in the absence of information previously requested.